CIMA OCS Nov 2019: Chokolate Box

The November 2019 Operational case study pre-seen materials were released and the students tackling the exam will be facing the “Chokolate Box” scenario.

Pre-Seen Materials

It seems to have been a bit of mystery where and how to find the pre-seen materials released by CIMA, but they have actually reverted back to the CIMA Connect site.

With that in mind you can find the official pre-seen materials for Chokolate Box.

Dark Chocolate Opportunities

The news articles at the end of the pre-seen materials are usually a good indicator of what type of questions or areas the case study will take on exam day.

And there are a couple of pointers that suggest while dark chocolate has been booming in recent years, a new trend among consumers is developing on “all natural” products and the additional health benefits they bring;

Below is an extract from Page 14 of the pre-seen;

……Dark chocolate has performed well over the last few years due to its ability to meet consumer demand for a healthier but indulgent treat. However, growth in dark chocolate sales volume is expected to slow in future.

Instead, the rejection of artificial ingredients and the demand for ‘all natural’ products by consumers, has resulted in strong growth for raw chocolate confectionery….. 

The above statement ties in with the Health Food Weekly article at the end of the pre-seen that suggests preserving the cocoa flavanols in the production process make dark chocolate an even healthier treat that help lower blood pressure and possible lower the risk of diabetes.

Below is an extract from Page 25 of the pre-seen;

….there are a small number of specialist products on the market which have been made using a process which preserves the cocoa flavanols, however these products are expensive and generally not available in high street shops…

Chokolate Box Opportunities

This would suggest that Chokolate Box might pursue opportunities to use their own production facilities to preserve the cocoa flavanols and develop a more natural product that isn’t widely available to meet consumer demand.

What does this mean for OCS students?

Well, you might asked to comment on the costing of a new product line and the disadvantages and advantages of different costing methods.

Perhaps TQM total quality management will be a subject that is discussed if Chokolate Box are deemed a premium brand.

The staff at CSSC tuition put together this article for me on Hot Topics for the CIMA OCS exam which is well worth a read for those taking the Chokolate Box exam in November.

Industry News

It was a case of perfect timing when I was reading the news and looking at the OCS pre-seen materials, as this article on how Nestle are launching a luxury range of bespoke KitKat flavours that will cost 14 GBP per bar is an interesting reminder of how brands are looking to diversify their range and take a share of the luxury premium market that Chokolate Box are operating in.

It also suggests that there is significant demand for luxury chocolate.

I would suggest to read the article and think of how you can relate it to the Chokolate Box scenario, what would happen if one of their rivals were to do the same. Or perhaps it’s a option that Chokolate Box could pursue themselves.

Case Study Courses

NovOCS

I’ve used Astranti to great effect when passing the OCS and MCS CIMA exams, below is a 30 minute preview of the Astranti pre-seen analysis for Chokolate Box that you can expect with their full course.

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